Termite and Home Services Technician and Trainer

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Job Summary

Certified under the Terminix Way program as a licensed and experienced technician and trainer focused on home services and termite control services and training others in the Terminix Way

Essential Job Functions

• Deliver timely, safe, and effective termite service and home services for each assigned customer (both established and new)
• Complete annual re-inspections to ensure continued service efficacy and identify/document any concerning conditions
• Advise customers of service work completed, summarize concerning conditions, relate recommended solutions/benefits, gain commitment, and collaborate with other team members on needed follow-ups
• Maintain safe and clean vehicle/equipment and ensure sufficient quantities of product to meet service needs
• Maintain proactive schedule management, partnering with management and branch support center as needed for any scheduling interventions
• Conduct classroom/field training to enable growth/development of apprentice technicians and support branch/market priorities

Qualifications

• High school diploma or general education degree (GED)
• Ability to read, write, and verbally communicate
• Ability to present information in both internal and external settings 
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
• Ability to follow mixing instructions on product labels
• Maintains licenses/certificates as required by federal, state, or local regulations 
• Must possess a valid driver's license from state of residence

Success Measures

• Customer Satisfaction
• Customer Retention
• Effective Customer Communication
• Household/Neighborhood Penetration and Sales Growth

Critical Competencies

• Serve: Customer Service
• Serve: Treatment
• Inspect: Identify and Problem Solve
• Advise: Solutions, Bundling, and Pricing
• Partner: Selling, Retention, and Referral
• Equipment/Vehicle/Facility Stewardship
• Life Science
• Efficacy
• Scheduling and Prioritization
• Customer Development
• EHS and Compliance

Key Relationships

• Terminix Customers
• Field Teammates
• Teammates from Other Functions
• Branch/Functional Leadership

Physical Demands

The physical demands are representative of those that must be met by a teammate to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing: Frequency - Frequently, 1/3 to 2/3 of day
• Walking: Frequency - Frequently, 1/3 to 2/3 of day
• Sitting: Frequency - Frequently, 1/3 to 2/3 of day
• Lifting: Frequency - Frequently, 1/3 to 2/3 of day (max 50 lbs.)
• Carrying: Frequency - 1/3 to 2/3 of day (max 20 lbs.)
• Pushing: Frequency - Frequently, 1/3 to 2/3 of day (max 20 lbs.)
• Pulling: Frequency - Frequency - Frequently, 1/3 to 2/3 of day (max 20 lbs.)
• Climbing: Frequency - Frequently, 1/3 to 2/3 of day
• Balancing: Frequency - Frequently, 1/3 to 2/3 of day
• Stooping: Frequency - Frequently, 1/3 to 2/3 of day
• Kneeling: Frequency - Frequently, 1/3 to 2/3 of day
• Bending: Frequency - Frequently, 1/3 to 2/3 of day
• Crouching: Frequency - Frequently, 1/3 to 2/3 of day
• Crawling: Frequency - Frequently, 1/3 to 2/3 of day
• Reaching: Frequency - Frequently, 1/3 to 2/3 of day
• Handling: Frequency - Frequently, 1/3 to 2/3 of day
• Grasping: Frequency - Frequently, 1/3 to 2/3 of day
• Feeling: Frequency - Frequently, 1/3 to 2/3 of day
• Talking: Frequency - Frequently, 1/3 to 2/3 of day
• Hearing: Frequency - Frequently, 1/3 to 2/3 of day
• Repetitive Motions: Frequency - Frequently, 1/3 to 2/3 of day
• Eye/Hand/Foot Coordination: Frequency - Frequently, 1/3 to 2/3 of day

Working Environment

The working environment is representative of those that must be met by a teammate to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extreme Cold: Frequently, 1/3 to 2/3 of day
• Extreme Heat: Frequently, 1/3 to 2/3 of day
• Humidity: Frequently, 1/3 to 2/3 of day
• Wet: Frequently, 1/3 to 2/3 of day
• Noise: Frequently, 1/3 to 2/3 of day
• Hazards: Frequently, 1/3 to 2/3 of day
• Temperature Change: Frequently, 1/3 to 2/3 of day
• Atmospheric Conditions: Frequently, 1/3 to 2/3 of day
• Vibration: Rarely, Less than 1/3 of day
• Chemical Exposure: Frequently, 1/3 to 2/3 of day
• Wildlife Contact: Frequently, 1/3 to 2/3 of day
• Heights: Frequently, 1/3 to 2/3 of day
• Working Condition: Frequently, 1/3 to 2/3 of day
• Small Tight Spaces: Frequently, 1/3 to 2/3 of day; Specifications: Minimum, 22 in x 30 in x 30 in

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

• Multiple avenues to grow your career 

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions 

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.